Privacy Policy

Effective date

October 19, 2026

Scope and contact

This notice describes information handled through the Cryo-eeze website at cryo-eeze.com, general website inquiries and chat, and the booking and financing links described below. Cryoeeze22 Inc. is a separate nonprofit with its own website notice.

Contact Cryo-eeze at sales@cryo-eeze.com or (727) 421-2278, or at 8351 SR-54, Suite 101, New Port Richey, FL 34655.

Information you provide

The website provides phone and email contact details, appointment links and optional chat. When you contact us, you may provide your name, a reply method and a general question. We use that information to respond to your inquiry and help you find the relevant service or appointment information.

Please keep your first message limited to what is needed for us to respond. Do not send medical records, identification documents, payment-card details or other sensitive information through general website inquiries or chat.

Booking and financing links

Appointment links open Boulevard. Cryo-eeze’s appointment and transaction records in Boulevard include client names and identifiers, appointment services, dates, times and status, order references, prices, discounts, payment method and status, and refund information. These records support appointment and payment administration and are separate from general website inquiries.

The financing information page links to Cherry’s consumer information. Ask our team about current financing availability. Review the privacy notice and terms presented by Boulevard or Cherry before submitting information to them. This website does not provide a financing application form.

Hosting and website statistics

This website is hosted on WordPress.com. Jetpack Stats is enabled to provide website-usage statistics. WordPress.com and its provider Automattic process technical and usage information such as IP addresses, browser and device information, pages visited, referring pages and access times. Their services use cookies and similar technologies. See Automattic’s visitor notice and cookie policy, and WordPress.com’s explanation of Stats:
https://automattic.com/privacy-notice/
https://automattic.com/cookies/
https://wordpress.com/support/stats/

The Chat & privacy control controls only tawk.to chat. It does not turn off Jetpack Stats, other WordPress.com processing or embedded media. Browser settings can limit or delete cookies, although doing so may affect some features and does not erase information already received by a provider.

Optional website chat

We use tawk.to for optional website chat and general inquiries. Chat connects only when you select Chat in the Chat & privacy control. Choose Keep chat off to decline, or Stop chat and reload to stop the connection after opening it. Stopping chat reloads the page; it does not erase earlier messages or all provider cookies.

When chat loads or you use it, tawk.to may process your IP address, approximate location, browser and device details, visit information, and any name, email address or message you provide. Chat uses cookies and similar technologies. tawk.to describes United States processing and storage until deletion, with backup and legal-retention exceptions. See tawk.to’s Privacy Policy and data-storage information:
https://www.tawk.to/privacy-policy/
https://www.tawk.to/data-protection/how-we-store-your-data/

Storage access and retention

General website inquiries and chat records are stored in the relevant service’s message inbox, in email, or both. Access within our organization is limited to authorized leadership staff. Our service providers also process the records as described in their notices.

Our policy is to review general website inquiries and chat transcripts for deletion three calendar months after the last response. Ryder Gaston or authorized leadership carries out this manual review of relevant service-inbox and email copies under our control and records the outcome or any required retention exception. This is not automatic deletion. Records may remain in provider recovery areas or backups according to the provider’s practices and applicable requirements.

This three-calendar-month rule applies to general inquiries and chat transcripts. It does not set the retention period for appointment or service records, donation or payment records, accounting records, or records subject to a separate recordkeeping requirement.

Optional Google Analytics

Analytics disclosure updated November 12, 2026. Google Analytics is optional and stays off until you select Allow analytics in the Analytics privacy control. If you agree, it measures visits to our Home, About and Contact pages only. It does not run on service, booking, application, financing or other pages, on signed-in administrator visits, or on URLs containing query parameters or fragments. These reports are a limited opt-in sample, not a count of every website visit or appointment.

When enabled, Google receives technical information such as your IP address, browser and device details, cookie-based identifiers and visit timing. This setup sends neutral page names and clean page addresses, with the referring address omitted. It does not send chat messages, form entries, booking details or service selections. Automatic interaction measurement, Google signals and advertising personalization are disabled. This setup does not activate Meta advertising or Boulevard tracking. See Google’s Privacy Policy and how Google uses information from sites that use its services.

Your choice is saved in this browser for up to 180 days when browser storage is available. Analytics cookies are configured to expire after 180 days. You can select Keep analytics off in the Analytics privacy control at any time. If Analytics was running, the page reloads and its first-party cookies are removed. Withdrawing does not erase information Google already received. Global Privacy Control and Do Not Track browser signals keep this Analytics setup off.

The Analytics privacy control affects only this Google Analytics setup. It does not change WordPress.com or Jetpack Stats processing, optional tawk.to chat, or a separate provider’s processing after you follow an external link.

Privacy questions and requests

For privacy questions or requests, email sales@cryo-eeze.com. Please describe your request and, if relevant, when and how you contacted us. Do not send medical records, identification documents or payment details in your first message.

Ryder Gaston or authorized leadership reviews requests. We may ask for the limited information needed to verify and locate the relevant records. We will explain the action taken or any applicable limitation. Requests involving records controlled by an external provider may also need to be addressed to that provider.