Your first visit to Cryo-eeze
A first visit is easier when you know what to expect. Bring your questions and tell us what you would like from your time here. We will help you understand the options and the practical steps at our New Port Richey center.
Ask our team · Explore all 18 services
Please arrive 20 minutes before your appointment. The waiver takes approximately 5 minutes, and a quick tour is optional.
Your visit, step by step
1. Check in and get settled
Let the team know you have arrived and which appointment you booked. Arriving 20 minutes early gives you time for the first-visit steps and questions before your session. If you are unsure about the location or timing, call before heading over.
2. Complete the waiver
Allow approximately 5 minutes to fill out the waiver. Read it carefully and ask about anything you do not understand before signing. Let staff know if you need more time or have questions about the appointment.
3. Share your goals—and take a tour if you like
Tell staff what you are hoping to explore: everyday comfort, time after activity, a light experience or a relaxing break. Mention questions about the equipment, preparation or how a session might feel. A quick tour is optional; just ask if you would like one.
4. Get a walkthrough before you begin
Before starting, ask the team to explain the session sequence, positioning, expected sensations and length. Confirm the clothing and any protective items required for the actual equipment. Make sure you know how to get assistance, pause or stop.
5. Stay comfortable and speak up
Tell staff promptly if a position, pressure, temperature, light or sound feels uncomfortable, or if you feel unwell. You do not need to push through discomfort to finish a session. Ask for clarification whenever you need it.
6. Finish with your questions answered
After the session, let staff know how you feel and take a moment to get comfortable before moving on. Review any session-specific instructions and ask what to expect afterward. If you are interested in another visit, discuss the options and price before deciding; you can start with one experience.
Choose a starting point before you arrive
For a quiet break, explore our dry-float bed, salt room, massage chairs or BrainTap. If you are interested in heat, look at Full Spectrum Sauna. For cold or compression, compare whole-body cryotherapy, localized cryotherapy and NormaTec compression.
For light, body or facial appointments, open the individual service page and confirm the exact option with our team. Prism Light Pod, Full Spectrum Stand Up Light Pod, Targeted Light and Bio Facial – Panel are distinct appointments.
If you are considering a service because of a medical condition or ongoing symptoms, ask your healthcare professional about suitability. Booking a wellness session does not establish a diagnosis or a treatment plan.
Find Your Fit offers a simple way to compare experiences. You can also ask the team to explain the differences without knowing every service name.
Plan the time for your visit
Current booking descriptions list the following session times. Check-in, preparation and changing may add time, so confirm how long to allow for your full visit.
- Prism Light Pod: 20-minute session.
- Massage Chairs: 20-minute session.
- HOCATT: 40-minute appointment, including 30 minutes in the unit.
- Rife Service: typically 25 minutes.
- Isolation cryotherapy: choose the 10-minute option.
- Bio Facial – Panel: a 5-minute cryo facial followed by a 20-minute light-panel session.
- Full Spectrum Stand Up Light Pod / Spectrum Elite: 12-minute session.
- Targeted Light Pads / Redlight Isolation: 20-minute session.
- Salt Room: private 30-minute booking.
- Hyperbaric: 60-minute full appointment, not 60 minutes at pressure.
For other services or a visit combining appointments, ask our team for the current session and total visit time.
What to Wear
These are our clothing recommendations to help you plan. The instructions for the actual equipment determine any safety requirements; confirm those with staff before your session.
Most services
Shorts and a T-shirt, or similarly comfortable clothing, are a useful starting point for most visits. Choose something comfortable for sitting, reclining or standing during your selected experience. Dry floating is a clothed session: you stay dry on the Zerobody membrane above water.
HOCATT
Bathing-suit-style wear is recommended. Ask about the coverage and access needed for your selected session, and discuss privacy preferences before starting. See HOCATT for the service-specific guidance.
Whole Body Cryotherapy
Shorts or underwear are recommended for the session. Staff must confirm the clothing and protective items required for the actual chamber before you enter. Ask what to bring in advance; the clothing recommendation does not replace the safety instructions. Read the cryotherapy guidance.
Targeted and facial appointments
Choose comfortable clothing that allows access to the selected area while keeping the coverage you prefer. Ask staff how clothing, positioning and privacy will be handled. For facial appointments, confirm any skin-product preparation for your chosen light or cooling option.
Hyperbaric Chamber
Ask staff for the clothing and personal-item instructions for the actual chamber before your visit. Follow those device-specific requirements rather than a general gym-clothing or fabric suggestion. Read the chamber guidance.
Every service page has its own What to Wear section. If you have questions about coverage, positioning, getting on or off equipment, or communication, contact the team beforehand to discuss the actual arrangements.
Find us and plan your arrival
8351 SR-54, Suite 101, New Port Richey, FL 34655. Accessible parking is available.
Monday: 10 a.m. to 6 p.m.
Tuesday: 9 a.m. to 11 a.m. and 3 p.m. to 7 p.m.
Wednesday: 10 a.m. to 6 p.m.
Thursday: 9 a.m. to 11 a.m. and 3 p.m. to 7 p.m.
Friday: 10 a.m. to 6 p.m.
Saturday: 8 a.m. to 10 a.m.
Sunday: Closed.
All hours Eastern Time (America/New_York).
Confirm your appointment and arrival time before heading over. Mention mobility, transfer or other access needs when arranging your visit so the team can discuss the available assistance.
Check the price and cancellation terms
Confirm the total price and any first-visit eligibility. Allow at least 24 hours to cancel or reschedule; text, voicemail and email requests need staff confirmation. Late cancellations and no-shows incur a 30% fee. For prepaid late cancellations, the session is not forfeited. If you are considering a package or membership, ask about included visits, expiration, recurring charges and cancellation before purchasing.
Bronze, Silver and Gold memberships require an initial 90-day commitment and renew automatically every 30 days afterward. Cancellation requires at least 15 days’ notice before the next billing date. Sessions do not roll over. Payments are final and non-refundable except as required by law. Review the membership agreement before enrolling.
Ready to book?
Choose your service and New Port Richey location, then review the price and appointment details before confirming. For Prism Light Pod, choose Prism Light Pod in the Light Pod menu. Full Spectrum Stand Up Light Pod appears separately as Spectrum Elite.